"How do we do that, Castiel? Either we have to help everyone - and in that case, what you love, their free will? They will suppress that nature in attempts to appease us." He sighed. He'd see it happen. "Or else we do nothing more than pick favorites. And allow others to suffer unjustly."

Raphael didn't know how - or if it was possible - for them to nudge humanity back onto track without breaking everything they were, or creating a class of humans loved and favored by the Host and those who were just left to fall.

"I understand pain is necessary, Castiel. Setting broken bone or removing cancerous tissue hurts, but it's what must be done - I understand it far better than most. But this...this is far more than that."